Health care · Calgary, AB

Private AI for clinics and health teams in Calgary

Calgary clinics, care homes and health administrators work inside Alberta’s own rules. Digby answers from your documents with the passage attached, keeps stored data in Canada, and runs the models on Canadian-located hardware — so the answer is checkable and the question “where does it go” has a short reply.

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What Alberta asks of a health custodian

Alberta has a dedicated statute for this: the Health Information Act governs how custodians collect, use and disclose health information, with an explicit duty to protect it and, for many uses, a requirement to be able to account for the disclosure.

The Act is specific enough that “we put it in an AI tool” is not an answer to a privacy review. Being able to state where the information is stored, and that inference runs in Canada, is the minimum.

How Digby describes its own limits AI for Canadian health teams — the national page

Calgary’s health reality

Alberta delivers health care through a single provincial health authority plus a wide field of primary-care networks, private clinics and continuing-care operators, all handling health information under the province’s own health statute.

Smaller operators rarely have a dedicated privacy function, which makes plain-language policy grounding worth more than a sophisticated model.

What Digby does — and what we do not claim

Digby is not a medical device, not a diagnostic tool and not clinical decision support. It does not interpret tests, triage patients or recommend treatment. It works on the paperwork around care, never on the clinical judgement itself.

01
Policy grounding
ask a question about intake, consent, scheduling or billing and get the passage from your own policy manual.
02
Administrative drafting
referral letters, patient-facing explanations, staff memos, drafted in plain language and reviewed by a person.
03
Training material
turn a protocol into a short teaching note, or answer a new hire’s question from the document it came from.
04
Reporting and planning
summarise operational data a manager pastes in, without sending patient records anywhere they should not go.

Where the data lives, and where the models run

Stored data — accounts, conversations, memory and files — sits in Canada, in AWS Canada Central (Montréal). The models that write answers run on NVIDIA GPU hardware located in Canada and operated from Canada. That second part is the one most vendors gloss: storage residency is not the same claim as inference residency, and for a Calgary clinic the difference is exactly the one a privacy review will ask about.

If the requirement is that nothing leaves infrastructure you control, Digby can be self-hosted with Docker Compose against any OpenAI-compatible model server. That is a different trade — you run it — and it is documented rather than implied.

Where Digby’s inference and storage actually are Run Digby on your own servers What private AI means at Digby

A sensible first month for a Calgary clinic

01
One non-clinical corpus
the policy manual and staff onboarding material, in a project with access limited to the people who already read them.
02
One workflow, one reviewer
pick a single recurring document type and name the person who checks every draft before it leaves.
03
Confirm the boundary in writing
state that clinical questions are out of scope, and make sure the whole team has read that line.

Other Canadian cities

Calgary firms and organisations often work across provincial lines, and the statute changes at the border. The same health care material, set up for the next province over:

Health Care · Edmonton Health Care · Winnipeg Health Care · Toronto AI for every Canadian industry

Frequently asked questions

How does the Health Information Act affect using AI in an Alberta clinic?

The Health Information Act sets out how custodians collect, use and disclose health information and requires safeguards. A tool used on administrative material should be assessed like any other system that touches the custodian’s information — and clinical records stay where they belong.

Is Digby a health information custodian?

No. Digby is a tool used by an organisation; the custodian obligations stay with the clinic or health body that adopts it. That is true of any AI vendor, and it is worth saying plainly.

What does Digby cost for a Calgary clinic?

Free to start, billed in Canadian dollars: the entry point is CAD $0 and no account is needed to begin. For larger engagements — more seats, more volume or a dedicated deployment — pricing is set with you rather than listed here, so contact us and a person replies with a written number. Heavier features such as deep research have daily limits.