Health care · Vancouver, BC

Private AI for clinics and health teams in Vancouver

Vancouver clinics, care homes and health administrators work inside British Columbia’s own rules. Digby answers from your documents with the passage attached, keeps stored data in Canada, and runs the models on Canadian-located hardware — so the answer is checkable and the question “where does it go” has a short reply.

Start chatting AI for Canadian health teams

What British Columbia asks of a health provider

Health information in British Columbia is governed by the Freedom of Information and Protection of Privacy Act for public bodies such as health authorities and hospitals, and by the Personal Information Protection Act for private clinics and care providers. Both require a lawful purpose, only the information needed for it, and reasonable security — and the public-body side adds a duty to document the decision.

The practical translation for a clinic: know which statute you are under before you put anything into a tool, and keep the clinical record in the clinical system.

How Digby describes its own limits AI for Canadian health teams — the national page

Vancouver’s health reality

Metro Vancouver’s care landscape spans acute sites, community clinics, private surgical and diagnostic centres and a large life-sciences sector, much of it regulated as private-sector health information rather than under the hospital statute.

For clinics, the recurring problem is the same document answering the same question for the tenth time: intake rules, fee schedules, accreditation standards, staff onboarding.

What Digby does — and what we do not claim

Digby is not a medical device, not a diagnostic tool and not clinical decision support. It does not interpret tests, triage patients or recommend treatment. It works on the paperwork around care, never on the clinical judgement itself.

01
Policy grounding
ask a question about intake, consent, scheduling or billing and get the passage from your own policy manual.
02
Administrative drafting
referral letters, patient-facing explanations, staff memos, drafted in plain language and reviewed by a person.
03
Training material
turn a protocol into a short teaching note, or answer a new hire’s question from the document it came from.
04
Reporting and planning
summarise operational data a manager pastes in, without sending patient records anywhere they should not go.

Where the data lives, and where the models run

Stored data — accounts, conversations, memory and files — sits in Canada, in AWS Canada Central (Montréal). The models that write answers run on NVIDIA GPU hardware located in Canada and operated from Canada. That second part is the one most vendors gloss: storage residency is not the same claim as inference residency, and for a Vancouver clinic the difference is exactly the one a privacy review will ask about.

If the requirement is that nothing leaves infrastructure you control, Digby can be self-hosted with Docker Compose against any OpenAI-compatible model server. That is a different trade — you run it — and it is documented rather than implied.

Where Digby’s inference and storage actually are Run Digby on your own servers What private AI means at Digby

A sensible first month for a Vancouver clinic

01
One non-clinical corpus
the policy manual and staff onboarding material, in a project with access limited to the people who already read them.
02
One workflow, one reviewer
pick a single recurring document type and name the person who checks every draft before it leaves.
03
Confirm the boundary in writing
state that clinical questions are out of scope, and make sure the whole team has read that line.

Other Canadian cities

Vancouver firms and organisations often work across provincial lines, and the statute changes at the border. The same health care material, set up for the next province over:

Health Care · Calgary Health Care · Edmonton Health Care · Winnipeg AI for every Canadian industry

Frequently asked questions

Are private clinics in British Columbia under PIPA or FOIPPA?

Generally PIPA covers private clinics and PIPA does not cover public bodies such as health authorities, which fall under FOIPPA. If you are unsure which applies to your organisation, that is the first thing to settle — before any document goes into any tool.

Can Digby be used on clinical records?

It should not be. Digby is not a medical device and not clinical decision support. Use it on policies, forms, training material and correspondence, and keep the clinical record in the clinical system.

What does Digby cost for a Vancouver clinic?

Free to start, billed in Canadian dollars: the entry point is CAD $0 and no account is needed to begin. For larger engagements — more seats, more volume or a dedicated deployment — pricing is set with you rather than listed here, so contact us and a person replies with a written number. Heavier features such as deep research have daily limits.