Health care · Québec City, QC

Private AI for clinics and health teams in Québec City

Québec City clinics, care homes and health administrators work inside Québec’s own rules. Digby answers from your documents with the passage attached, keeps stored data in Canada, and runs the models on Canadian-located hardware — so the answer is checkable and the question “where does it go” has a short reply.

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What Québec asks of a health body

Quebec applies its modernised private-sector privacy statute with specific rules for health and social services information, on top of the professional secrecy that attaches to health records under the provincial framework.

In practice that means the language question and the privacy question arrive together: the working documents are in French, and the obligation follows the information wherever it goes.

How Digby describes its own limits AI for Canadian health teams — the national page

Québec City’s health reality

The capital region’s health and social services network operates under Quebec’s privacy statute, with documentation produced in French first.

For these teams the practical question about any AI tool is whether it reads the French source properly, not whether it can be made to answer in French.

What Digby does — and what we do not claim

Digby is not a medical device, not a diagnostic tool and not clinical decision support. It does not interpret tests, triage patients or recommend treatment. It works on the paperwork around care, never on the clinical judgement itself.

01
Policy grounding
ask a question about intake, consent, scheduling or billing and get the passage from your own policy manual.
02
Administrative drafting
referral letters, patient-facing explanations, staff memos, drafted in plain language and reviewed by a person.
03
Training material
turn a protocol into a short teaching note, or answer a new hire’s question from the document it came from.
04
Reporting and planning
summarise operational data a manager pastes in, without sending patient records anywhere they should not go.

Where the data lives, and where the models run

Stored data — accounts, conversations, memory and files — sits in Canada, in AWS Canada Central (Montréal). The models that write answers run on NVIDIA GPU hardware located in Canada and operated from Canada. That second part is the one most vendors gloss: storage residency is not the same claim as inference residency, and for a Québec City clinic the difference is exactly the one a privacy review will ask about.

If the requirement is that nothing leaves infrastructure you control, Digby can be self-hosted with Docker Compose against any OpenAI-compatible model server. That is a different trade — you run it — and it is documented rather than implied.

Where Digby’s inference and storage actually are Run Digby on your own servers What private AI means at Digby

A sensible first month for a Québec City clinic

01
One non-clinical corpus
the policy manual and staff onboarding material, in a project with access limited to the people who already read them.
02
One workflow, one reviewer
pick a single recurring document type and name the person who checks every draft before it leaves.
03
Confirm the boundary in writing
state that clinical questions are out of scope, and make sure the whole team has read that line.

Other Canadian cities

Québec City firms and organisations often work across provincial lines, and the statute changes at the border. The same health care material, set up for the next province over:

Health Care · Halifax Health Care · Victoria Health Care · Vancouver AI for every Canadian industry

Frequently asked questions

Does Digby handle health information under Quebec’s privacy law?

Digby stores what an organisation puts into a project, in Canada (AWS Canada Central, Montréal). Our position is that health records belong in the clinical system, and the tool should carry the surrounding policy, training and correspondence.

Can the tool answer in French and English from the same document?

Yes. Ask in either language and the answer comes back in it, from the same source passage. For a bilingual health network that removes a recurring translation step.

What does Digby cost for a Québec City clinic?

Free to start, billed in Canadian dollars: the entry point is CAD $0 and no account is needed to begin. For larger engagements — more seats, more volume or a dedicated deployment — pricing is set with you rather than listed here, so contact us and a person replies with a written number. Heavier features such as deep research have daily limits.